At Sword+Fern, protecting your privacy is not only important to us, but giving away your personal information is most definitely against our code of radness. If we had the extra time to spend, we'd do much better things than steal your email and distribute it to the world. But we don't have that kind of time or energy. Therefore, we'll promise to never share your information, email, or identity with any outside parties. For real!
If you have made a purchase from our store, (thank you!) we may occasionally update you on our latest products, news and special offers via e-mail if you opt-in to receive email marketing communications from us. You can opt-out at any time.
Everything on our site is handmade and made to order. Please allow up to three weeks to receive your goods.Please let us know if you need them at a speedier rate and we will do our best to accommodate yo-please email us and let us know. If you happen to be unhappy with your purchase, we welcome exchanges of the goods you purchased with an accompanying receipt within 7 (seven) days of purchase for refund or Sword+Fern store credit. Please understand that the goods must be in the exact same condition as when you purchased them to be eligible for refund or exchange.We're happy to accept returned items for exchange/refund if they meet the standards detailed in our return policies. Please read them carefully and contact us if you have any questions.
All returns should be addressed to:
4940 1/2 Granada Street
Los Angeles, CA 90042
Send us an email:
General messages: ebaker[at]swordandfern[dot]com
Sales inquiries: sales[at]swordandfern[dot]com